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View Ticket Waiver

If you set up a waiver for your ticket event, you can now generate a time-stamped version of the waiver. This is useful if you need to confirm that a no refunds waiver was signed by a ticket purchaser. To view the signed waiver, navigate to Reports >> Ticket Purchases. At the top of the... Continue Reading →

COVID-19 Stimulus Plan and Nonprofits

The $2 trillion COVID-19 Stimulus Plan was signed into law this afternoon. Among the many benefits, the emergency relief plan contains several measures that directly apply to nonprofits that we would like to highlight in this blog: The plan includes a temporary universal charitable deduction. The bill enables all Americans to give up to $300... Continue Reading →

Donations and Fundraising: COVID-19 Webinar Recap

Webinar Recording https://www.slideshare.net/runsignup/donations-and-fundraising-during-covid19 Further your mission--but first, take care of your people This is and will continue to be an extremely difficult time for nonprofits. It’s time to go back to basics: engage your communities. People need connection more than ever. Focus on your employees, beneficiaries, and volunteers first, and keep any donations and fundraising... Continue Reading →

Creating an Event with a TBA Date

This is a stressful and uncertain time for many, but it will end. In the meantime, your nonprofit can continue planning your events and fundraising, but with some modifications. You can create a ticket event on GiveSignup with a TBA date and time (and location), but still take donations right on your website so that... Continue Reading →

Postponing or Cancelling Your Ticket Event

Coronavirus is affecting the entire run/walk/ride and event industry, and could be a real threat to your nonprofit event. You can check out other RunSignup/GiveSignup blogs to learn more about the precautions we are taking to protect our customers and our company.  Emergency and Race Postponement Plans for CoronavirusChargebacksTools for Planning and Chargeback ReservesWhy is... Continue Reading →

Why is RunSignup Moving So Fast on Coronavirus?

We’ve had many customers express surprise, concern and even anger at our steps to ensure all events have some level of chargeback reserve. Here are some answers to FAQ’s: Your Corona-report does not show a drop in registrations. Why did you change your stance this week? This is moving fast. When we first wrote about this on Feb. 27 there were... Continue Reading →

Tools for Coronavirus Planning

GiveSignup/RunSignup will be releasing two tools this week to help races if they are affected by Coronavirus and are forced to postpone, change to a virtual race or to cancel. The first tool is a customizable Pop-up, Content, and Email Notification if a run/walk/ride needs to be postponed or cancelled. This tool will hopefully be... Continue Reading →

Chargebacks and Coronavirus

We are beginning to see the impact of Coronavirus on our communities and on our run/walk/rides and nonprofit events. We are trying to be proactive to help the industry with information about any direct impact we see and education about actions races can take. One of the big concerns for run/walk/rides and nonprofit events is... Continue Reading →

Fundraising Minimums

Today we released another feature to help nonprofits raise more and save time. Nonprofits that set fundraising minimums for an event can now automatically charge fundraisers the difference when minimums are not met by a certain deadline. When the Fundraising Minimums feature is enabled, fundraisers' credit card information is securely saved and nonprofits can automatically... Continue Reading →